Facet Filters not appearing in Instant search results page


In IE11 browser, the Facet filters are not appearing in the left layout of the page in all the instant search pages. We have reproduced this issue with below extension versions and created a video.

Video Link: - https://drive.google.com/file/d/1-wIvImigEa0sqa1ezpMH-3MyZ85y5VRA/view


Magento - 2.1.8
Algolia extension - 1.8.3

Steps to reproduce the issue:

  1. Load the website in IE11 browser.
  2. Navigate to any category page by clicking on the category link from the top menu.
  3. On the left layout of the category page, Here we can observe that the facet filters doesn’t appear due to algolia JavaScript compatibility issues in IE11 browser.
  4. Also if we clear the category filter applied, then the entire left layout section appears to be blank.

Request your support in resolving this bug.

Kumar Srinivas

Hi Kumar,

Typically our Instant search is supported on browsers such as Chrome, Mozilla, and Safari.
For IE11 we require a polyfill to be added to the front end.

You can take a look at a code snippet example here: https://community.algolia.com/instantsearch.js/v2/guides/usage.html#browser-support

Hope that helps,