Merchandising on Algoia

I need help with bulk merchandising on algolia,once i upload a CSV file on algolia, it reflects on my front end immediately,but the moment i upload another CSV file using the query upload application.The previous files disappear from Algolia. Kindly help with a solution as its quite urgent.

Hi there,

You’re mentioning a “query upload application”, are you referring to the dashboard?

Th first thing I would check is whether you’re including objectID fields. If you’re importing records which have the same objectIDs as existing records, they will be overwritten.

If that’s not what’s going on, then we can investigate further.