Not able to choose the community plan

Hi,

My trial as expired. But my indices contains more than 10 000 elements. So I need to delete the indices in order to be able to select the community plan.

But to do that you need to add two factor authentication:

If you click on account settings, you are back to the plan selection:

So I have no way to switch my account to the community plan.

Best regards,

You can also add a password.

Thanks but I can’t add a password because https://www.algolia.com/users/edit redirect me to https://www.algolia.com/trial_expired

1 Like

Can you try deleting the indices instead of the app, that shouldn’t require 2FA confirmation

I can’t access to the page I’m redirected to the trial expired page. Also if I try to delete it via the API I got the error:
Operations quota exceeded, change plan to get more Operations.

Can you contact support@algolia.com with this, thanks :smile:

Email sent. Thanks for the help !