Hello! My name is Phillip and I am a developer working with a client who uses your software. I had a quick question, currently, the client has different language websites and is wanting their zendesk articles to populate in search for the appropriate websites.
To have them populate the results I am replicating the "master " zendesk index which is “zendesk_turtlebeachhelp_articles.tmp” . So for the nederlands site I am replicating the master index and renaming the copy in the locale of the desired site so in this instance for the nederland site I am renaming it “shopify_nl_zendesk_”. Which works but I am running into issues with the autocomplete showing English and other languages.
My question is is there a way to replicate the master index and only export the appropriate languages? So the “shopify_nl_zendesk” only has articles with the locale of “nl” or is that something that I need to export from zendesk itself.
I appreciate the help and direction!