Search queries that contain number and text combinations not giving accurate results

Hi there,

I am having an instance where searching with a query such as “150mm Aluminium Tubes” is bringing back poor results sets. When using just “Aluminium Tubes” the results are pretty good however adding the 150mm at the start is making the result set completely different and excluding the results I am getting for just “Aluminium Tubes”.

I found this post but not sure if it is exactly the same situation or not. Any thoughts?

The solution is using instantsearch.js as well as the API via C# but the results are the same in the console search in the backend.


Hi @simon3, Could you email with you issue since this will require us to see your application configuration and data. Please make sure to give us 7 days access to your account and provide your application ID.