Shopify App Admin Interface is not working correctly. The App Dashboard is not loading. Clicking on a Tab is not bringing up the tab. This happening in both Firefox and Chrome. No ad blocker or cookie restrictions. Please look into it ASAP. Thanks.
I am Charly, Lead Software Engineer of the Shopify Integration at Algolia.
I was not able to reproduce the bug in production.
Could you please reach us at firstname.lastname@example.org with the following informations:
- Algolia Application ID
- Shopify shop URL
Thanks a lot,
I’m having the same issue, actually.
The initial app page loads, but then nothing responds when clicked.
We are currently investigating the issue with the help of @steve5.
We will keep you updated as soon as possible.
Thanks for your patience,
We identify and fixed the issue.
We apologize for the incovenience and thank you for your patience.
Charly – One more issue – The Analytics Information Panel in the lower right corner on Dashboard Tab is not working – I believe it was working before. Our plan should have 7-day analytics information displayed. Again, it was working before. Would you please look into it? Thanks!
@charly.poly: Is this issue fix rolled out/released? We are facing same issue since last few months. Thank you!
Could you please reach us at email@example.com with the following information?
- Your Algolia APP ID
- Your Shopify shop URL
This will help us identifying your issue and unblock your situation.
Thank you for following up. Yes, I did and team is looking into it.