Some facet values do not filter results

We are using a Minor Logo facet to filter results.

With empty search and no facets selected, stats widget shows:
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When I select “Geico”, 15 results are returned as expected:
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However, when I deselect Geico and Select ATTN. The results are not reduced based on the selected facet:
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Why do certain facet values not filter / reduce the results? I would expect there to be 63 results after selecting ATTN.

This can be reproduced in the Algolia dashboard indices section.

Hi @dcaponi I would like to look at your data and configuration to troubleshoot further. Could you provide support access and write into support@algolia.com with your application ID so that we can troubleshoot further?

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It is a known issue that Algolia does not support “:” in facet values. We were trying to face on “ATTN:”. When I changed all instances of “ATTN:” to “ATTN” facets worked as intended.

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