Trying to add a new member

I have inherited the search function for my company after the guy running it left, so be gentle with me as I try to figure it out.

I need to add a member with permissions so they can take over the search feature (more in the infrastructure wheelhouse–I’m the tech writer)

Tried doing that but it won’t allow me to do it, so I assume I don’t have rights necessary for that. The new member will need to be able to have all possible rights to run with it.

How do I do that?

I submitted a Support ticket 14 days ago and have heard nothing.


Hey @steve3,

I’ll drop you a private message. If I can get a few details about your account I may be able to help out.