Waiting 3 days & counting for an acknowledgement of my support ticket

Hi Algolia
I posted this 3 days ago and have emailed your support 2x regarding the same. Unfortunately no response to all 3. As a paying Algolia customer (for 4+ years) this is really disappointing.
How much longer till I can expect a response of any kind?

Hi,

I am Alex developer at Algolia. After meeting our folks from the Magento team I have answer to your question. It’s available here !

Thanks,

Alex

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